Order Processing

All of our products are made to order. Once you place an order, it is sent to our trusted print partner for production.

• Production time: Typically 2–5 business days

• Orders are produced specifically for you and are not held in stock.

Shipping & Delivery

After production, your order is dispatched and shipped to your delivery address.

• Shipping time: Varies depending on destination and courier

• Most UK orders arrive within 3–7 business days after dispatch

Delivery times are estimates and may vary during busy periods, holidays, or due to factors outside our control.

Shipping Confirmation

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Delays

While we work closely with our print and delivery partners to ensure timely delivery, delays can occasionally occur. We are not responsible for delays caused by couriers, customs, weather conditions, or incorrect delivery details provided at checkout.

Incorrect Address

Please ensure your shipping address is accurate. We cannot be responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.

Lost or Damaged Orders

If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date with your order number and, if applicable, photos of the issue. We will arrange a replacement or refund where appropriate.

Contact Us

If you have any questions about shipping or your order status, please contact us at:
📧 support@wallartpostersbylucid.co.uk