This Shipping Policy applies to all domestic UK orders. By placing an order with Wall Art Posters by Lucid, you agree to the terms outlined below. Our goal is to provide a transparent, reliable, and smooth shipping experience in accordance with Google Merchant Center and UK trading standards.

A. Shipping Costs

We offer Free Standard Shipping on all orders throughout the United Kingdom.

• No hidden charges
• All shipping fees are included in the product price displayed at checkout

B. Order Processing & Delivery Time

• Order Handling Time: 1–3 business days (Monday to Friday)
• Order Cut-off Time: 5:00 PM GMT (London time)
• Transit Time: 6–10 business days (Monday to Friday)

Please note: All products are made to order, and production begins once your order is confirmed. Processing times may vary slightly during high-volume periods.

C. Shipping Carriers

Orders are shipped via our trusted logistics and fulfillment partners. Tracking information will be provided once your order is dispatched.

D. Change of Address

To request a change of shipping address:

• Contact us within 24 hours of placing your order
• Email: contact@wallartpostersbylucid.co.uk

After the order has entered production or been dispatched, we are unable to alter the shipping address.

E. Cancellations

You may cancel your order within 24 hours of placing it.
After this window, production begins and cancellations are no longer possible.
If your order has already been processed, please refer to our Return & Refund Policy for further guidance.

F. Damaged Parcels

If your order arrives visibly damaged in transit, please:

• If possible, refuse delivery and notify the courier at the time
• If already delivered, email us within 15 days with clear photos of the damage

We will review your case and, if eligible, offer a free replacement.

G. Lost or Delayed Shipments

If your parcel is delayed or appears lost, please notify us within 15 days of the estimated delivery date so we can investigate and assist.

H. Contact Information

If you have any shipping-related questions, please contact:

• 📧 Email: contact@wallartpostersbylucid.co.uk
• 📍 Business Address: flat 5, 3 suffolk punch close, Heelands, Milton Keynes MK13 7FB, UK