Frequently Asked Questions
Our posters are available in various sizes, ranging from small to large formats. The specific dimensions for each poster can be found on the individual product page.
Our posters are printed on high-quality, durable paper using fade-resistant inks to ensure vibrant colors and sharp details. They’re designed to look great for years, whether framed or unframed.
Orders are typically processed and printed within 2–5 business days. Shipping times vary depending on your location, but most orders arrive within 5–10 business days after printing. Since we use Print on demand for fulfillment, your order is made on demand, ensuring high quality and reducing waste. You’ll receive a tracking link as soon as your order ships!
We want you to be happy with your purchase! Since each poster is custom-made, we can’t accept returns or exchanges unless there’s an issue with the product. If your order arrives damaged, defective, or incorrect, contact us within 15 days with a photo, and we’ll send a replacement. Lost packages or delivery issues? Let us know, and we’ll help sort it out. For full details, check out our refund and returns policy here: Returns policy
If your poster arrives damaged, don’t worry we’ll make it right! Just email us at contact@wallartpostersbylucid.co.uk within 15 days of receiving your order. Be sure to include a clear photo of the damage along with your order details, and we’ll send a replacement as soon as possible.
We take extra care to ensure your posters arrive in perfect condition. Each poster is carefully rolled and packaged in a sturdy, protective tube to prevent any damage during shipping. This way, your artwork stays safe and secure on its journey to you!
Yes, you can! Once your order has shipped, you’ll receive a tracking number via email. You can use this to track your poster’s journey and get updates on its delivery status.
Yes, we do! We offer international shipping, so no matter where you are, you can enjoy our posters. Shipping times and costs will vary depending on your location, but once your order ships, you’ll receive a tracking number to follow its journey.
To keep your poster in top condition, follow these simple tips:
- Frame it: Framing helps protect your poster from dust and damage.
Avoid direct - sunlight: Prolonged exposure can cause fading, so keep it out of direct light.
- Clean gently: Use a soft, dry cloth to dust your poster. Avoid harsh chemicals or cleaners.
- Store properly: If not on display, roll your poster in a protective tube to prevent creases. With proper care, your poster will stay vibrant for years to come!
At the moment, we don’t offer custom posters or sizes. However, we have a wide variety of designs and sizes available in our collection to suit different tastes and spaces. If you’re looking for something specific, feel free to reach out, and we’ll do our best to help!
